How do I set up my nexusroom.app subdomain?
From Group tier and above, your room gets a permanent subdomain on nexusroom.app — for example, yourgroup.nexusroom.app. This becomes the link you share with guests instead of a generic room URL.
How to set up your subdomain
1. Sign in at nexusroom.app/account.
2. Open your room settings.
3. Enter your chosen subdomain name. Use lowercase letters and hyphens only. For example: the-phoenix-group
4. Click Save. Your subdomain is active immediately.
Choosing a good subdomain
- Keep it short and recognisable to your members
- Use your organisation or group name
- Hyphens are fine — spaces are not allowed
- Examples: phoenix-group, monday-club, chambers-meeting
Sharing your subdomain
Once set, your permanent guest link is: yoursubdomain.nexusroom.app — this is the link to share in emails, newsletters, or printed materials. It never changes while your subscription is active.
**Note:** Subdomains are available on Group, Club, and Organisation tiers. Circle rooms use a standard room link instead.
Still stuck?
Open a support ticket