Knowledge Base

Find answers to common questions.

What does a suspended room look like? How do I reactivate?

How do I cancel my subscription?

GDPR — what data does Nexus store about my members?

My guest can't join — troubleshooting checklist

How do I set up my nexusroom.app subdomain?

How do I add more rooms to my account?

How do I admit someone from the waiting room?

How do I remove someone from a call?

How do I set up a recurring schedule?

How do I change my room's logo and accent colour?

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